 ABOUT WFS
Today, the
WFS network
covers over
115 stations in
North America,
the Caribbean,
Europe, Asia
Middle East &
Africa.
The WFS group, born from the union
of AMR Services and SFS, a successful
cargo services company in Europe in
1983, has undergone remarkable
internal and external growth in
recent years. In 1999, the venture
SFS-AMR Services was renamed WFS –
Worldwide Flight Services.
WFS has launched ground handling
services in New Delhi and Cochin,
India.
COMMITMENT
The fiercely competitive industry
leads to increasing demand for top
quality, responsive but cost effective
handling services. WFS's strategy is to
continually build long-term working
relationships with airline customers
providing consistent service levels at
all our stations and creating a globally
recognised brand in the aviation
support services industry.
Quality, productivity, flexibility,
innovation and environmental
sustainability are the pillars of the WFS
commitment to surpass its customers'
expectations.
DIVERSIFICATION
WFS can provide its customers with
solutions for all of the challenges
resulting from today's fast moving and
complex operations. Our team also
includes architects, engineers,
lawyers, specialists in safety, in
security, in regulations and operating
procedures.
WFS offers a number of franchise
models to partners globally.
KEY FIGURES
 Experience : 40 years
Workforce : 10 000 employees
Handles on average : 4 million
tonnes of cargo per annum
Revenues (2013) : 580 million
Euros
Serves : 50 million passengers for
its 300 airline customers
Worldwide locations : 115 stations
in 21 countries
TRACK YOUR SHIPMENTS
WFS's online tracking is the fastest way to find out where
your shipment is. No need to call Customer Service when we
can offer you real-time details of your shipment's progress
as it speeds through the WFS Network on the way to its
destination.
OUR SERVICES
With its three
core lines
of business,
WFS provides
top quality
solutions to all
your handling
needs.
CARGO HANDLING
WFS provides a complete range of cargo handling services from aircraft loading
to management of cargo facilities globally.
GROUND
HANDLING
WFS provides a comprehensive range of ground handling services to airlines
and airport customers globally.
BAGGAGE HANDLING :
Complete solution
for baggage handling
integrating design,
engineering and operation
of global logistic baggage
system. WFS also offers
a complete transfer
baggage service.
RAMP HANDLING :
WFS offers a full range
of ramp services that
facilitate efficient aircraft
turn-around coordination
such as aircraft loading/
unloading, marshalling,
push back, cleaning, water
servicing, load planning,
airport transportation,
jetbridge, GSE installation,
GPU, ASU, cooling unit,
heating unit. Additionally,
WFS offers de-icing and
refueling services at
selected airports.
PASSENGER SERVICES :
Working in partnership
with airlines and airport
operators, WFS passenger
services facilitate the
efficient transfer of
passengers from initial
check-in through to
boarding at 40 airports.
WFS also provides a suite
of Premium VIP airport
and terminal services at
a number of airports as
well as operating airline
lounges.
TECHNICAL ASSISTANCE
WFS technical services are provided by a team of qualified mechanics who
specialize in the maintenance, repair and installation of passenger boarding
bridges and ground support equipment.
CARGO HANDLING – A FULL RANGE OF INNOVATIVE SERVICES
WFS exceeds customers' expectations thanks to its passion, tradition and
investments in people, training and technology.
The group focuses on innovation and creativity when responding to customer
needs and demands, and looks to facilitate and simplify work processes.
WFS Cargo provides a complete range
of services to airlines and freight
forwarders including :
A COMPLETE RANGE OF SERVICES :
• Cargo warehousing
• Global cargo logistics
• Security and documentation
processing
• Global cargo tracking
WFS has developed a global and
comprehensive cargo network in
strategic locations. Today WFS is
recognized as a world leading provider
of high quality and high value cargo
services with its multi-location and
multi-services solutions.
SECURITY
The WFS group is committed to
the full implementation of ICAO
recommendations and the National
Civil Aviation Security programs
and establishes proactive measures
to reduce the exposure of both
the group and our customers.
WFS undertakes internal audits and
surveys in relation to WFS' security
procedures and systems using highly
trained specialists. WFS uses the full
range of approved measures including
x-ray, visual or physical search, canine
and explosive detection technique.
SPECIAL HANDLING :
• DGR : All WFS team members in
charge of Dangerous Goods handling
are trained and competent in ICAO
and IATA regulations.
WFS works closely with its team
and industry partners to ensure DGR
standards are met.
• PER : WFS operates several
Perishables Centres in line with EU
standards and handles a diverse
range of food, horticultural and
pharmaceutical products.
• AVI : WFS Cargo can design and
operate Live Animal stations with
easy access into/out of the facility to
ensure quick processing of animals in
a protected environment.
WFS is involved in the following quality management systems
Quality practices - quality service strategy
• European Customs project (Import Control
System), an efficient service online fulfilling
the mandatory requirements of European
Authorities.
• E-freight project which involves a
simplification of processes to eliminate paper,
save time and reduce costs.
l WFS is part of the Cargo 2000 working group,
an IATA interest group.
• WFS is deeply involved in ISAGO
certification. On September 2010, WFS was the
first ground handling company in Paris to enter
the IATA Safety Audit for Ground Operations
(ISAGO) registry.
• WFS is also involved in Cargospot, TAPA
security requirements, ISO 9001-2000, Cool
Chain Supply and AEO (Authorized Economic
Operator) certification (first cargo handler in
Spain to be certified in May 2010).
To read more, download the pdf below
 WFS Company Profile
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