 Fraport Cargo Services
Cargo handling at highest quality level
Being 100% owned by Fraport AG, Fraport Cargo Services GmbH (FCS) offers first-class
services for any freight and any customer request from one source. FCS is the largest independent
cargo handling agent at Frankfurt Airport and dispatches all kinds of freight.
We are not bound by contract to any airline or
shipping company and support our customers’
businesses by offering tailor-made full service
packages and customised extended benefits for
the physical and documentary handling of import
and export shipping – at most competitive
prices.
In our most modern freight terminal with a total
area of about 52,000 m² we handle more than
450,000 tons of all kinds of freight yearly. More
than 30 international airlines and 400 shipping
and truck companies appreciate the smooth and
efficient freight handling in our most modern
terminal located at one of the central logistic
hubs in Europe. We acquire this confidence by
virtue of flexibility, speed and quality – every day
around the clock. Customer-oriented processes,
excellent facilities and more than 600 experienced
and well-trained employees, who consider
any customer request, guarantee the constantly
high quality of our services.
Certified quality management
Innovative and customer-oriented solutions
Being a competitive company, we constantly
work on innovative solutions leading to a shorter
processing time on ground or to the relief from
activities which are not part of the core business
of our customers. Our success is based on
the extensive know-how, the motivation and
enthusiasm of our employees for air cargo. Our
customers’ experience, combined with regular
quality circles, training and our idea management,
contribute to the permanent improvement
of our processes.
Regular customer surveys, proactive market analyses
and the constant contact to our customers
help us to fulfil the needs of our partners in the
future and to retain them to us in the long run.
In order to provide our services in compliance
with the expectations of our customers, our
quality management is geared to the guidelines
of DIN EN ISO 9001. In our function as regulated
representative according to EU 300/2008 and
EU 185/2010 (DE RAC-Nummer 0026), we have
a masterly security system. All warehouse and
handling facilities are in accordance with the latest
national and international security standards.
Excellent facilities
Optimal cross-linking of most
modern logistics
Our freight terminal can be reached easily from all
directions thanks to its centrally situated site in the
CargoCity South. Professional process management
and the latest in warehousing technology are the
basis for smooth processes. The main focus lies on
maximum efficiency - our customers benefit from a
roomy infrastructure, modern logistic features and
high security standards in the loading areas.
Advantages:
• Short handling distances between truck and
airplane
• Handheld technology to monitor status in
real time
• Optimum interaction between documentation
and physical handling processes
• IT networking between airfreight handling and
transportation
At your service 24 hours a day:
Co-ordinator 24/7:
• Responsible for documentary handling
• Up-to-date scheduling
• Contact person for customers, authorities
and interfaces
Flight Owner 24/7:
• Responsible for physical handling
• Up-to-date scheduling
• Co-ordination and responsibility for special
cargo handling
• Supervision of freight machines
Supervisor 24/7:
• Entire responsibility for daily handling
• Inter-divisional human resources
management
• Contact person for customers, authorities
and interfaces
Process managers:
• Key account for customers
• Development of individual service standards
together with the customers
• Regular performance meetings with the
customers
• Quality assurance and continuous
improvement
• Process responsibility
Plus another 600 motivated and well-trained
employees.
Services
Maximum speed, maximum efficiency
At one of the largest airports in the world,
Fraport Cargo Services GmbH has been the
number one representative for airfreight
handling with the highest quality level for
more than 50 years.
The range and level of our services are entirely
tailored to our customers‘ needs. Our customers
benefit from our excellent contacts to other
sections of the Fraport group as well as our
decades-long co-operation with authorities,
institutions and other logistics companies.
We guarantee this level of efficiency daily by
means of the best possible mixture of
infrastructure, know-how and manpower.
Our services
• physical and documentary handling of import,
export and transfer freight
• complete handling of special freight, such
as dangerous goods, express and courier
freight, perishable goods, animals, valuable
freight, cold storage goods and airmail
• Commissioning and deconsolidation services
• Interim storage and “ready to go“ preparation
of freight consignments
• Trucking between Frankfurt and Hahn
• Last Minute Service for urgent freight requirements
(Fast Lane)
• Own hall for express freight with direct
access to apron
• Bonded warehouse
Office rental
Most modern equipment, convincing locational advantages
The location on the premises of Frankfurt Airport
offers a great deal of convincing advantages for
airlines, shipping companies and other freight
forwarding companies:
• You are right where you process your
transactions
• You work next door to important business
partners
• You benefit from short distances
Furthermore the appeal of the location lies in the
excellent transport connection and good on-site
parking. The modern office wings are constructed
in such a way that they can be divided flexibly
and in accordance with the customer requests.
All rooms have soundproof windows and are of
course prepared for any modern means of communication.
All offices come with kitchenettes,
archives and toilets. Our offer is perfected by
manifold facilities and services.
Fraport Cargo Services GmbH
CargoCity Süd · Gebäude 532
60549 Frankfurt am Main
Deutschland / Germany
www.fraport-cargo.de
info@fraport-cargo.de
Hans-Georg Emmert
Head of Sales and Marketing
Fon: +49 (0)69 690 70133
Fax: +49 (0)69 690 59162
hg.emmert@fraport-cargo.de
Klaus Schmalz
Manager Sales and Marketing
Fon: +49 (0)69 690 25407
Fax: +49 (0)69 690 59162
k.schmalz@fraport-cargo.de
Anne Smirr
Senior Manager Sales and Marketing
Fon: +49 (0)69 690 29554
Fax: +49 (0)69 690 59162
a.smirr@fraport-cargo.de
Klaus-Peter Lück
Manager Sales and Customer Service
Fon: +49 (0)69 690 73460
Fax: +49 (0)69 690 59162
k.lueck@fraport-cargo.de
To read more, download the pdf below
Fraport Brochure in English & Deutch
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